Velvet European Spa

Grand Mercure Hotel · Business Bay

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VELVET EUROPEAN SPA

VELVET EUROPEAN SPA

Privacy Policy

Privacy Policy

Privacy Policy

Learn how Velvet European Spa collects, uses, and protects your information.

Learn how Velvet European Spa collects, uses, and protects your information.

Learn how Velvet European Spa collects, uses, and protects your information.

Privacy Policy

Effective Date: June 2026

Introduction

Welcome to Velvet European Spa.

Velvet European Spa ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, spavelvet.me, contact us, or use our services.

The website spavelvet.me is owned and operated by SOCRATES BEAUTY LOUNGE, a legally registered business in Dubai, United Arab Emirates, under Trade License No. 655925.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • WhatsApp contact information

  • Booking details

  • Preferred services

  • IP address

  • Browser and device information

  • Website usage data

We only collect information that is necessary to provide our services and improve user experience.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and booking requests

  • Confirm appointments

  • Provide customer support

  • Improve our website and services

  • Send appointment reminders

  • Communicate promotional offers (with your consent)

  • Maintain security and prevent fraud

  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

We may use services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram) Advertising Platforms

These services may collect anonymous information about how visitors interact with our website.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers to assist with:

  • Website hosting

  • Analytics

  • Advertising

  • Appointment scheduling

  • Customer communications

These providers only receive information necessary to perform their services and are required to maintain confidentiality.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may only be disclosed:

  • When required by law

  • To comply with legal requests

  • To protect our rights and property

  • To provide requested services

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed as completely secure.

User Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information where legally permitted

  • Withdraw consent for marketing communications

Requests may be submitted using the contact information provided below.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Velvet European Spa
Website: spavelvet.me

Owned and operated by:

SOCRATES BEAUTY LOUNGE
Trade License No. 655925
Dubai, United Arab Emirates

Phone: +971 56 708 6699

For privacy-related inquiries, please contact us through the above phone number or our website contact form.

Privacy Policy

Effective Date: June 2026

Introduction

Welcome to Velvet European Spa.

Velvet European Spa ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, spavelvet.me, contact us, or use our services.

The website spavelvet.me is owned and operated by SOCRATES BEAUTY LOUNGE, a legally registered business in Dubai, United Arab Emirates, under Trade License No. 655925.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • WhatsApp contact information

  • Booking details

  • Preferred services

  • IP address

  • Browser and device information

  • Website usage data

We only collect information that is necessary to provide our services and improve user experience.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and booking requests

  • Confirm appointments

  • Provide customer support

  • Improve our website and services

  • Send appointment reminders

  • Communicate promotional offers (with your consent)

  • Maintain security and prevent fraud

  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

We may use services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram) Advertising Platforms

These services may collect anonymous information about how visitors interact with our website.

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers to assist with:

  • Website hosting

  • Analytics

  • Advertising

  • Appointment scheduling

  • Customer communications

These providers only receive information necessary to perform their services and are required to maintain confidentiality.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may only be disclosed:

  • When required by law

  • To comply with legal requests

  • To protect our rights and property

  • To provide requested services

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed as completely secure.

User Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information where legally permitted

  • Withdraw consent for marketing communications

Requests may be submitted using the contact information provided below.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Velvet European Spa
Website: spavelvet.me

Owned and operated by:

SOCRATES BEAUTY LOUNGE
Trade License No. 655925
Dubai, United Arab Emirates

Phone: +971 56 708 6699

For privacy-related inquiries, please contact us through the above phone number or our website contact form.